The desire for recognition is not a new concept. It is a fundamental human need to feel appreciated for the work that we do. Yet, according to Gallup, 70% of Americans feel unhappy, uninspired and less engaged at work. There is a direct link between employee...
A brand is the very essence of a business. It conveys who the company is, what the company does and why consumers should trust them. It is the thing that establishes credibility. It is a part of everything the organization does every day. A successful brand is not...
Communication is vital for a patient’s health and helps deepen the provider/patient relationship. Studies show that there is a strong correlation between the communication skills of the healthcare team and the patients ability to follow recommendations. Here are...
Visual marketing involves using images, videos, infographics and more to share information in an engaging and untraditional way. More businesses are using visual marketing to not only shape their brand, but to tell a story. Here are 5 tips for better visual marketing...
Patient engagement has become increasingly important for healthcare providers. This is because evidence has shown that engaged patients have better experiences, better health and lower clinical costs. But what can a doctor or other healthcare provider do to ensure...
Negative reviews are an unfortunate reality of life. There is no way in the world to make every customer or patient happy all the time. There is always going to be something that could have been done better or differently in a customer or patient’s life. When the...
