by Melanie Herron | Feb 1, 2012 | Blog
There is nothing predictable about visiting the doctor, especially when it comes to the wait. Wait times vary significantly from provider to provider. The practices with the leanest wait times will at some point, run behind. Emergencies continue to happen, which backs...
by Melanie Herron | Jan 23, 2012 | Blog
We are all guilty of it. We get so caught up in what we are doing, so focused in completing our job, we forget to smile. In a patient or any other customer facing career, a smile is a necessity. A smile eases tension and adds warmth. Think about it. When you go to the...
by Melanie Herron | Jan 17, 2012 | Blog
The reasons for implementing social media into a medical practice go much deeper than just a need to get more patients. As we get back to humanizing medicine it is important to remember that social media doesn’t have to be distant. Social media is actually about...
by Melanie Herron | Jan 10, 2012 | Blog
A goal for many medical providers in 2012 is to develop a social media marketing strategy. While the majority of physicians realize the importance of having some type of online presence, hesitance is experienced by others. Interestingly, 90% of physicians use social...
by Melanie Herron | Dec 7, 2011 | Blog
As the year comes to a close, medical practices are seeing the last of their patients from 2011. Depending on your specialty, this may be an extremely busy time or a slow time. Regardless, it is a time to plan. A typical healthcare practice is very present minded....
