by Melanie Herron | Jun 22, 2010 | Blog
With all the advancements in medicine, today’s healthcare environment has devolved when it comes to communication and patient satisfaction. Physicians are feeling the pressure now more than ever, to see a greater number of patients each day due to the increase...
by Melanie Herron | May 1, 2010 | Blog
I recently received a call from my daughter’s pediatric dentist whom we have thoroughly enjoyed going to. Due to insurance reasons, we needed to switch to an in-network provider. Her dentist was calling to thank me for the kind words I listed on their exit...
