by Melanie Herron | Feb 27, 2012 | Blog
Implementing social media within the medical industry is something that I am a strong proponent of. I believe it is a great way to get your voice heard by not only your patients and prospective patients, but people across the globe. Social media is the platform with...
by Melanie Herron | Feb 20, 2012 | Blog
Many of today’s consumers are quite tech savvy and rely heavily on the Internet to research virtually everything, including doctors they are considering seeing. If you are not managing your online reputation, you are doing yourself a disservice. While you may offer...
by Melanie Herron | Feb 14, 2012 | Blog
Have you ever considered the impression a caller receives when they dial into your practice? Are they given a warm and friendly hello? Are they immediately put on hold for extended lengths of time? Are they transferred to everyone in your practice so they can simply...
by Melanie Herron | Feb 9, 2012 | Blog
The Internet has evolved into a place for not only knowledge, but also communication. According to California Healthcare Foundation, 80% of Internet users gather health information online. Even with its popularity, many physicians are apprehensive about starting a...
by Melanie Herron | Feb 1, 2012 | Blog
There is nothing predictable about visiting the doctor, especially when it comes to the wait. Wait times vary significantly from provider to provider. The practices with the leanest wait times will at some point, run behind. Emergencies continue to happen, which backs...
