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Your Blog Content Matters

Blogging can be a difficult task for some physicians because the task of creating unique content on a consistent basis is stressful. At times, you might find yourself sounding like a broken record, repeating the same ideas over and over again until they are trite and...

Staying Ahead of the Competition Online

The medical industry has become highly competitive. Patients now have a choice in where they go for their healthcare. They expect their providers to treat them well, to offer state-of-the-art medical equipment, a friendly staff, and a powerful web presence. When...

The Definition of Employee Engagement in Healthcare

I have been reading a lot lately on both the improvement of and conversely, lack of employee engagement in healthcare. Before one can comment on whether employee engagement is better or worse, we must first understand the definition of employee engagement. Employee...

The Link between Employee and Patient Satisfaction

The healthcare industry is both challenging and rewarding when it comes to delivering quality patient care. Every employee that has a patient facing role within the organization strongly influences patient satisfaction. They do this through the interaction they have...