by Melanie Herron | Jul 2, 2013 | Blog
The first impression of your practice is typically not the first time a new patient sees the building but when the patient calls in to request an appointment. The tone in which an employee talks to patients can either drive away or pull a patient in. Your employees’...
by Melanie Herron | Jun 6, 2013 | Blog
Thank you for ____________. According to the Merriam Webster dictionary, the phrase “thank you” is a polite expression of one’s gratitude., The question that arises is: are you thanking your patients? The words thank and you combined is a powerful phrase that can put...
by Melanie Herron | Mar 28, 2013 | Blog
Every relationship starts with that first phone call, that first meeting between your practice and your potential patient. First impressions can help make or break your healthcare marketing strategy. This is common knowledge, yet many practices find that business is...
by Melanie Herron | Feb 25, 2013 | Blog
A common question we receive when talking with clients and prospects about online review sites is whether or not it is appropriate to request that patients share their experience online. Our answer at MindStream Creative is absolutely! If you are providing high...
by Melanie Herron | Feb 7, 2013 | Blog
Health is one of the most valuable things to any individual. As someone who has an impact on a patient’s wellbeing, lending a listening ear to fears and concerns is important for you to remember, because it is one of the most direct ways to grow your practice....
