by Melanie Herron | Dec 15, 2011 | Blog
In today’s busy world, it is challenging for many practices to request feedback from their patients. It is often even more difficult to find a patient who is willing to share their opinion. This is not because they have nothing nice to say. It is usually because they...
by Melanie Herron | Oct 11, 2011 | Blog
The term community has changed. It used to mean a gathering of people, however, as cities grow, people are becoming more spread out. Large hospital systems are buying the smaller ones in an effort to expand their patient reach. Meanwhile, consumers have become...
by Melanie Herron | Aug 29, 2011 | Blog
When I was in graduate school I learned about how patients were taking a more proactive approach to their healthcare planning. They wanted control and decision making power. Why is it then that so many patients still depend on their medical provider to tell them...
by Melanie Herron | Aug 18, 2011 | Blog
Many patients do not realize they have the power when it comes to their healthcare. They play an important role in their healthcare successes and failures. Why then do many patients find it difficult to engage their providers? A recent study found that patients’ feel...
by Melanie Herron | Jun 13, 2011 | Blog
If you have made the decision to adopt a social media marketing strategy for your healthcare practice, you have probably run into an application called Foursquare while researching popular social media trends. Foursquare is a mobile-based application that allows its...