by Melanie Herron | Apr 1, 2025 | Blog, Customer Engagement, Marketing Tips, Referral Marketing
You’re making a big mistake if you are not paying attention to how your customers are being treated. Providing excellent customer care is critical at EVERY stage of a business interaction. From their experience on your website to that first phone call to when...
by Melanie Herron | Feb 25, 2021 | Blog, Marketing Tips, Medical Marketing, Referral Marketing
Healthcare has become a highly competitive business. Patients have evolved into healthcare connoisseurs with high expectations of their providers. Most consumers do a significant amount of homework before choosing a provider or having a procedure. With this evolution,...
by Melanie Herron | Oct 30, 2020 | Blog, Marketing Tips, Medical Marketing, Social Media Marketing
Technology has brought wonders to the way we do business. Through technology, we can connect with long lost friends and family members, and in times of crisis, for some, technology allows us to remain in business. But technology can also be a barrier – a...
by Melanie Herron | May 15, 2020 | Blog, Content Marketing, Marketing Tips, Medical Marketing, Social Media Marketing
Marketing isn’t rocket science, but it does take experience to do it well. Yet many businesses don’t have the time or the money to fail in marketing. To help, we’ve put together the seven biggest sins (ahem, mistakes) businesses make. Our goal is that this information...
by Melanie Herron | Feb 7, 2020 | Blog, Medical Marketing
You could spend a million dollars a year in medical marketing, but if the communication within your practice is weak, your patients are going to end up frustrated and on someone else’s schedule. Patient satisfaction is critical in healthcare. No longer are patients...
