Healthcare has become a highly competitive business. Patients have evolved into healthcare connoisseurs with high expectations of their providers. Most consumers do a significant amount of homework before choosing a provider or having a procedure. With this evolution,...
Technology has brought wonders to the way we do business. Through technology, we can connect with long lost friends and family members, and in times of crisis, for some, technology allows us to remain in business. But technology can also be a barrier – a...
Marketing isn’t rocket science, but it does take experience to do it well. Yet many businesses don’t have the time or the money to fail in marketing. To help, we’ve put together the seven biggest sins (ahem, mistakes) businesses make. Our goal is that this information...
You could spend a million dollars a year in medical marketing, but if the communication within your practice is weak, your patients are going to end up frustrated and on someone else’s schedule. Patient satisfaction is critical in healthcare. No longer are patients...
It all comes down to experience. No matter what service your company provides, if the experience is lacking, your business will suffer for it. Delivering WOW experiences should be the goal of every business owner. They are strongly tied to the experience people have...
